Frequently Asked Questions

Frequently Asked Questions

Have a Question? We’ve Got the Answer!

Can I customize the product with my logo and packaging?

Absolutely. We offer full OEM & ODM services.You can:
Print your logo on the product
Customize retail packaging
Send us your design files or concept, and we can help you turn it into reality
We also offer joint development services — bring your product idea or drawing, and our R&D team will help bring it to life.

What’s your Minimum Order Quantity (MOQ)?

For customized OEM orders, our MOQ is 1,000 units.
If you're interested in distributing our Emicool brand, there's no MOQ required — we welcome partnerships and provide marketing support for distributors.

Can I order a sample first?

Yes. Sample orders are welcome and encouraged.After our official cooperation begins, sample costs can be fully refunded.

What are your prices?

Prices vary based on:
Order quantity
Customization needs
Market material costs
Once you contact us with your specific needs, we will provide a detailed and up-to-date price quotation.

Where are you located? Can I visit your factory?

We are located in Wenzhou, Zhejiang, China, and our factory covers 14,000 m² with full production capabilities.You're warmly welcome to visit us anytime to check our R&D, production, and quality control process.

Can I become your distributor?

Yes! We are actively looking for global distribution partners.As a distributor of our Emicool brand:
No MOQ required
You get priority support
Co-branding or exclusive agency is possible for certain markets

What kind of products do you manufacture?

We specialize in:
Massage & Recovery Devices (heat/cold therapy, EMS, percussion, etc.)
Beauty & Slimming Devices (ultrasound, red light, RF)
Wearable Wellness Products (massage belts, knee pads, etc.)
Our products are exported globally, especially to Europe, America, Japan, Korea, Southeast Asia